Save your ticket

We live in inconceivable times. Wonderful plays, premieres, shows, competitions, concerts, festivals, exhibitions, and so on have been cancelled. This is a major blow for the entire sector.

As a consumer, you are always entitled to a refund of the ticket price. However, the current coronacrisis means that the financial impact is so big for the sector that theaters, clubs, museums, venues, organizers, etc., could go bankrupt, should everyone with a ticket reclaim their money. In consultation with, among others, the various trade associations in the cultural sector, the Dutch Ministry of Education, Culture and Science, the Dutch Ministry of Economic Affairs and the Netherlands Authority for Consumers & Markets, a scheme has been drafted which offers solutions for this exceptional situation.

Every theater, venue, festival, organizer, monument, museum or concert hall upholds the same policy with regard to restitution. If an event cannot be rescheduled, or if you cannot go on the alternative date, you will be given the opportunity to receive the price of the ticket(s), including service fees, in the form of a voucher which will remain valid with the organization where you bought your ticket. Of course, requesting a refund or donating your ticket(s) remains possible.

You can find all the info at saveyourticket.nl

For more info on how this scheme impacts your tickets you can read our ticket FAQ in Dutch or English

Why isn't Oh My! Music festival taking place this year?
In the battle against the COVID-19 pandemic the Dutch government decided to prohibit all major events up until September 1. Because of these measures the summer of 2020 will be a summer without OH MY! Music festival. We will return on 17th July 2021.
What are the possibilities regarding my ticket(s)?

If you bought tickets for Oh My! Music festival! 2020 you will receive an email from Paylogic, Ticket arena or Festickets soon with the possibility to choose one of the below options:

1. Your ticket will stay valid for next year
All tickets that you have purchased will stay valid for next year. Additional tickets like tokens and parking tickets will also stay valid. With this option you are guaranteed a ticket for Oh My! 2021 that will take place next year.

2. You don’t want to keep your tickets and will choose a voucher
With this option you will receive a digital credit in your ticket provider account worth the purchase amount + service of the tickets you bought earlier. This credit will stay valid for 24 months. You can use this credit to buy one or several new Oh MY! Tickets. You are also free to buy a new ticket that exceeds your credit, of course you will need to pay the extra amount at the end of your transaction if you choose to do so.

3. You want a restitution of your purchase
This is possible, in this case you ask for a restitution of your purchase. The purchased amount + service fee of your ticket(s) will be transferred to your account in August 2021. Please check www.saveyourticket.nl for more information.

Will additional ticket like parking ticket stay valid?
Yes, additional tickets like parking tickets, shuttlebus tickets and train tickets will stay valid for 2021. If you are not able to visit on the new dates it’s also possible to exchange your tickets for credit that you can use to buy new OH MY! Tickets. You can also cancel your entire order. Buyers will receive an email detailing the possibilities soon.
Will the same artist perform in 2021?

No, we are dependent on the touring schedules and availability of the artists in 2021. This means the line up for OH MY! 2021 will be different. This doesn’t mean that artists booked for this year will not perform at next years edition. Later this year we will update our website with the acts that will perform next year at OH MY! 2021.

Will booked hotels be refunded?

For these costs you will need to contact the Hotel chain where you booked your trip. Unfortunately we cannot help you with this. If you booked a hotel package trough Paylogic, it will be cancelled for this year. You will need to rebook a hotel if you are attending OH MY! 2021.

I bought my ticket via another channel than Paylogic, what now?
We only handle the sale of tickets via Paylogic which is our official ticket supplier. Every ticketbuyer (also from Festicket/Ticketarena) will get a e-mail with the options accordingly to where they purchased their ticket.
Can I buy a ticket for OH MY! 2021?

Yes, festival tickets and additional tickets for OH MY! 2021 are directly available via ohmymusic.eu/tickets. Later this year we will update our website with the line up for OH MY! Music Festival 2021.

My question hasn't been answered yet, what now?
Feel free to contact us at info@ohmymusic.eu, we will get back to you as soon as possible!